At A Vita we want you to relax and enjoy your time with us, our luxury Spa has beautiful ambient rooms to enjoy a massage; Treatment rooms to receive your surgical and non-surgical treatments or therapies, and a zone dedicated to feet and hands. Peace, harmony and calm are central to the A Vita experience; where expert Therapists work alongside one the UK’s most respected cosmetic surgeons. We are confident that at A Vita, you’ll Find your A VITA moment™
Hi I’m Sarah your spa manager!
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How to make a complaint
If you have a complaint, you can either call us on 01642 782221 or email reception@avitayarm.co.uk. Requests for records is charged at £25 and must be made in writing to A VITA, 22 High Street, Yarm TS15 9AE. Please include as much relevant information as possible, such as dates and names of staff which will help us investigate your concern. We aim to reply to complaints within 7-14 days and treat each complaint with high importance. We aim to treat every complaint with respect and in return expect equal consideration to be shown to our staff who handle complaints.